*** This FAQ Applies to AccountEdge, AccountEdge Network Edition, Premier Accounting, FirstEdge and BusinessBasics ***
I have written off a customer invoice as uncollectable. This was done in a previous fiscal year. The invoice is now closed and the customer has sent in a payment for the invoice. How do I handle this?
In your accounting program, you will create a ‘cash sale’:
- Go to Banking -- Bank Register.
- You can deposit this to undeposited funds or to your regular checking account.
- Enter the amount of the customer’s check in the amount received field.
- At the lower half of the screen, enter an income account for sales, using the same account you used on the original sale, or using a special income account like bad debt repayment.
You can deposit this to undeposited funds or to your regular checking account.
AE-00107, AENE-00107, PA-00107, FE-00107, BB-00107